Frequently Asked Questions
Everything you need to know about our Cornish-inspired home collections.
Where are your products made?
We take great pride in our heritage; all of our products are designed in our Cornish studios and the majority of our items are manufactured right here in Great Britain to ensure the highest quality craftsmanship.
How much does shipping cost within the UK?
Standard UK delivery is charged at a flat rate of £5.95, while orders over £100 qualify for free shipping. We also offer express delivery options at checkout for those who need their items sooner.
What is your return policy for home decor?
We want you to love your purchase. If you are not completely satisfied, you can return your items in their original condition within 28 days of receipt for a full refund or exchange.
Do you offer international shipping?
Yes, we ship our coastal-inspired collections worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at the checkout stage.
Are your lampshades suitable for both ceiling and lamp bases?
Most of our lampshades are versatile and can be used for both ceiling pendants and table lamps. Please check the specific product description for the fitting type or contact our team for advice.
How should I care for my Cream Cornwall textiles?
To preserve the vibrant colors and fabric integrity, we recommend dry cleaning for our velvet cushions and lampshades, while our cotton linens are typically machine washable at 30 degrees.